Serene coastal cottage overlooking the sea

About Us

About Keystone Eldercare Solutions

With decades of nursing experience and personal caregiving, we know how overwhelming it can be to care for aging parents.

Senior woman enjoying a meal at home

Our Story

We've Been Where You Are

Keystone Eldercare Solutions was founded from a deeply personal place by a Gerontologist. After spending a lifetime of experience as a registered nurse (RN) working in ER, Community Health, and Hospice Care, our leadership experienced firsthand the challenges of navigating the healthcare system when caring for their own aging parents.

After writing and publishing "What do we do about mom?", Valerie Wiens took the reins to help families avoid the same frustrations she encountered.

Our mission is to help other families find clarity, support, and peace of mind during one of life's most challenging transitions.

Qualifications

Expertise You Can Trust

Our credentials and experience ensure you receive the highest quality guidance for your family's eldercare journey.

  • Over 40 years of Nursing experience
  • ER, Community, and Hospice Care experience
  • Nursing Instructor background
  • Geriatric Dementia Certification
  • Certified Teepa Snow Consultant
  • Personal experience caring for aging parents

Professional Certifications

MOCA Certified Rater - Cognitive Assessment Certification

MOCA Certified Rater

Age Safe Canada - Senior Home Safety Specialist Certification

Senior Home Safety Specialist

Teepa Snow - Positive Approach to Care Certification

Positive Approach to Care

Our Values

What Guides Our Work

Every family we work with is treated with the same care and respect we would want for our own loved ones.

Compassion

We approach every family with empathy, understanding the emotional weight of caring for aging loved ones.

Expertise

Decades of professional nursing experience combined with specialized training in geriatric and dementia care.

Personalization

Every family is unique. We create customized care plans that honor your values and meet your specific needs.

Our Team

Meet the Team

Experienced healthcare professionals dedicated to supporting families through their eldercare journey.

Valerie Wiens, Owner & Care Manager

Valerie Wiens

RN, GNC(c), Owner & Care Manager

After 38 years as a RN in ER, community health, hospice, and case management, Valerie brings both professional expertise and personal caregiving experience. Author of "What Do We Do About Mom?" and certified Teepa Snow Care Consultant.

Alysha Crisp, Licensed Practical Nurse

Alysha Crisp

LPN

Born and raised in the Comox Valley, Alysha graduated as an LPN in 2016 and worked at Glacier View Lodge. She brings a cheerful presence and loving heart to seniors care, having personally cared for her grandparents with Alzheimer's.

Teresa MacNeill, Registered Nurse

Teresa MacNeill

RN, End of Life Doula

With 34 years of nursing experience from Labour and Delivery to Case Management, Teresa brings expertise in dementia care and supporting seniors at home. Recently certified as an End of Life Doula to honor each client's wishes.

Wendy Johnstone, Founder

B.P.H.E., P.B.D. (Gerontology), M.A. (Gerontology)

Wendy started Keystone Eldercare Solutions 17 years ago and now works at Family Caregivers of BC.

Get Started

Ready to Take the First Step?

Schedule a free 15-minute consultation to discuss your family's needs and learn how we can help.

Schedule Your Free Call